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Showing 6 of 6 Books under ' Training Department '

Intercultural Resource Pack

Intermediate, Advanced
Derek Utley
What is 'culture'? How do you tell other people about your national culture? How do you talk about the culture of the organisation where you work or study? It is becoming increasingly recognised that intercultural communication skills are a vital component in successful international communication....

Professional Presentations

Upper-intermediate, Advanced, Proficiency
A flexible, video-based course for trainers working with Business and Professional English learners who wish to learn how to make professional presentations in English Video PAL 9780521586825 Video SECAM 9780521596442 Video NTSC 9780521596435

Welcome! - 2nd Edition

Pre-intermediate, Intermediate
Welcome! is for people working or planning to work in the tourism, hospitality and travel industries. The core language skills are developed through a wide range of work-related tasks. Particular emphasis is placed on realistic and integrated communication tasks which give students the opportunity to...

Consumer Behavior, 8/E

Michael R. Solomon, Saint Joseph's University
For undergraduate and MBA courses in consumer behavior. Solomon goes beyond the discussion of why people buy things and explores how products, services, and consumption activities contribute to shape people’s social experiences.

Critical Thinking in Consumer Behavior: Cases and Experiential Exercises

Judy Graham
Designed to be used alone or packaged WITH ANY core texts in consumer behavior. This unique casebook applies consumer behavior theory to practice via thirty-five cases and activities.

Effective Training, 4/E

Nick P. Blanchard James Thacker
Seamlessly integrate training theory and application into your course. Effective Training: Systems, Strategies and Practices discusses the training process within an overarching framework that shows readers how training activities meet organizational needs that are both strategic and tactical...